Garage Conversion Co.

Last updated: 4 March 2026

Privacy Policy

Garage Conversion Co. respects your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our website or our services. It applies to our operations in Christchurch and Canterbury, New Zealand, and is written in line with the Privacy Act 2020.

1. Who we are

Garage Conversion Co. provides feasibility assessments, design advice, and information about garage conversions. We operate in Christchurch and Canterbury, New Zealand.

2. What personal information we collect

We may collect:

  • Identity and contact details: name, email address, phone number.
  • Property and project information: address or suburb, photos of your garage or property, notes about your garage, intended use (e.g. bedroom, Airbnb, home office), timeline, and similar details you provide.
  • Communications: the content of messages you send us via website forms, email, or phone.
  • Website usage data: IP address, device and browser type, pages visited, and similar technical data when you use our website.
  • Uploaded files: any photos or documents you send us in connection with an enquiry or project.

3. How we collect it

  • Website forms: when you submit a feasibility or assessment request or contact form.
  • Email and phone: when you contact us directly.
  • Cookies and analytics: when you use our website (see section 7).
  • Third parties: we generally do not collect your personal information from third parties unless you have asked us to coordinate with someone (e.g. another consultant). If we do, we will explain why at the time.

4. Why we collect and how we use it

We collect and use your information to:

  • Respond to your enquiries and provide feasibility and compliance advice.
  • Prepare quotes, proposals, and design or advisory work.
  • Manage projects and communicate with you about your property and our services.
  • Improve our website and services.
  • Send you marketing communications only where you have agreed or where we are otherwise allowed to, and you can opt out at any time.
  • Meet our legal obligations and handle disputes or complaints.

We use your information only for these purposes and in line with the Privacy Act 2020.

5. Sharing your information

We do not sell your personal information. We may share it only in these situations:

  • Service providers: with suppliers who help us run our business, such as email hosting, website hosting, analytics, or customer relationship tools. We choose providers that we believe handle data appropriately.
  • Contractors or consultants: where needed to deliver advice or services (e.g. if we engage a specialist to assist with your project).
  • Legal and regulatory: when required by law, or to protect our or others’ rights (e.g. court orders, regulatory requests).

6. International transfers

Some of our service providers (e.g. email or website hosting, analytics) may store or process data overseas. Where that happens, we take reasonable steps to ensure your information is protected in a way that is consistent with New Zealand privacy standards, including by using providers that offer appropriate safeguards.

7. Cookies and analytics

Our website may use cookies and similar technologies. Cookies are small files stored on your device that help the site work and help us understand how it is used.

  • We may use analytics tools to measure visits, pages viewed, and general usage patterns. This helps us improve the site.
  • You can disable or delete cookies in your browser settings. Blocking cookies may affect how the website works.

We do not use cookies to identify you personally unless you have given us your details (e.g. via a form).

8. How we keep information safe

We use reasonable security measures to protect your personal information, including access controls and limiting who can see your data. No system is completely secure; we will notify you and the Privacy Commissioner if a serious breach occurs where required by law.

9. How long we keep information

We keep your information only for as long as we need it for the purposes above or to meet legal requirements. For example:

  • Enquiry and project records: we typically retain these for a reasonable period after the work is complete (often several years) for legal, tax, and dispute-resolution purposes.
  • Marketing preferences: we keep these until you unsubscribe or ask us to stop.

When we no longer need your information, we delete or anonymise it where practicable.

10. Your rights (Privacy Act 2020)

Under the Privacy Act 2020 you have the right to:

  • Access: ask for a copy of the personal information we hold about you.
  • Correction: ask us to correct information that is wrong or misleading.

To make a request, email us at [email protected]. We may need to verify your identity. We will respond within a reasonable time as required by the Privacy Act.

If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner. You can find their contact details by searching for “Office of the Privacy Commissioner New Zealand” or visiting their official website.

11. Marketing communications

We will only send you marketing (e.g. newsletters or offers) where you have opted in or where we are otherwise permitted. You can unsubscribe at any time by replying to our email, emailing us at [email protected], or using the unsubscribe link in any marketing email.

12. Third-party links

Our website may link to other sites (e.g. council or government pages). We are not responsible for the privacy practices of those sites. Please read their privacy policies before giving them your information.

13. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top will change when we do. We encourage you to check this page occasionally. Continued use of our website or services after a change indicates acceptance of the updated policy where permitted by law.

Contact us

For privacy questions, access or correction requests, or complaints:

Garage Conversion Co., Christchurch, New Zealand.