Last updated: 4 March 2026

Terms of Service

These terms govern your use of the Garage Conversion Co. website and any services we provide to you. By using our website or engaging our services, you agree to these terms. Please read them carefully.

1. Definitions

  • “We”, “us”, “our” means Garage Conversion Co.
  • “You”, “your” means the person or entity using our website or receiving our services.
  • “Services” means feasibility assessments, compliance advice, design or advisory work, and any other services we agree to provide to you.
  • “Website” means garageconversions.co.nz and any related pages we operate.

2. Website use

You may use our website for lawful purposes, including to learn about our services and to contact us. You must not:

  • Use the website in any way that breaks any law or infringes anyone else’s rights.
  • Attempt to gain unauthorised access to our systems, other users’ data, or any third-party systems.
  • Scrape, copy, or harvest content or data from the website in an automated way without our permission.
  • Introduce viruses, malware, or other harmful code.

You are responsible for the accuracy of any information you give us (e.g. property details, contact details). Incorrect information may affect the advice we can provide.

3. General information disclaimer

The content on our website is for general information only. It is not a substitute for professional advice tailored to your property. Building Code and consent requirements can change and vary by council, site, and use. We recommend you get a feasibility assessment or specific advice for your situation before making decisions.

4. Feasibility assessments and advice — scope

When we provide feasibility or compliance advice:

  • We assess and advise based on the information you provide and, where relevant, site visits. We do not guarantee that a council will approve any consent or that your project will meet all requirements. Final outcomes depend on council decisions, engineers, inspections, and detailed design.
  • Any estimates (e.g. cost or time) are indicative only. Actual requirements and costs may vary.
  • We will tell you if we believe your garage is not suitable for conversion or if there are significant risks.

5. Quotes, proposals, and pricing

  • Any quote or proposal we give you applies only to the scope described in it. If you ask for extra work, we will agree the scope and price separately.
  • Quotes are valid for the period stated on the quote. If no period is stated, we will tell you when you ask.
  • We may need to vary a quote if the scope changes, new information comes to light, or site conditions differ from what we assumed. We will explain any variations in writing.

6. Your responsibilities

To help us provide our services, you agree to:

  • Provide accurate information about your property, garage, and intended use.
  • Provide access, photos, or documents we reasonably need, when requested.
  • Obtain any required permissions (e.g. from a landlord or body corporate) before we start work where relevant.
  • Tell us about any known hazards, access issues, or site conditions that might affect our work.

7. Payments

If fees apply to the services you have requested, we will confirm the amount and payment terms in writing before work begins. Unless otherwise agreed:

  • Payment is due within the period we specify (e.g. on invoice or by a stated date).
  • We may charge interest on late payment at a reasonable rate, and you may be liable for any reasonable costs we incur in recovering unpaid amounts.
  • Any expenses (e.g. council fees, specialist reports) will be agreed with you in advance where possible.

8. Cancellations and rescheduling

If you need to cancel or reschedule:

  • Please tell us as soon as possible. We will do our best to accommodate changes.
  • If we have already started work or incurred costs, we may charge for work done or costs incurred, as agreed in writing or as set out in your quote or agreement.
  • If we cannot attend due to weather, access issues, or other reasons outside our control, we will work with you to reschedule. We do not charge for rescheduling in those circumstances unless we have already incurred non-refundable costs.

9. Intellectual property

We own the content on our website and any reports, designs, or other materials we create. You may use any deliverables we provide to you for your own property and project. You must not copy, reuse, or publish our website content or our materials for other purposes without our permission.

10. Limitation of liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, consequential, or incidental loss (e.g. loss of profit, loss of use, or delay) arising from your use of our website or our services.
  • Our total liability to you in connection with our services is limited to the amount you have paid us for those services in the 12 months before the claim arose (or, if no fee was paid, to the amount of $1,000 NZD).

Consumer Guarantees Act 1993: If you are a “consumer” under the Consumer Guarantees Act 1993 (CGA), your statutory rights under the CGA are not excluded by these terms. Nothing in these terms limits or excludes those rights where the law does not allow it.

If you are acquiring our services for the purposes of a business (e.g. as a landlord or developer), you and we agree that the CGA does not apply to the supply of those services.

11. Consumer law

We comply with New Zealand consumer law, including the Consumer Guarantees Act 1993 and the Fair Trading Act 1986. We will not misrepresent our services or your rights. If you have a problem, please contact us first so we can try to resolve it.

12. Privacy

We collect and use your personal information in accordance with our Privacy Policy. By using our website or services, you consent to that collection and use.

13. Third-party services and links

Our website may link to third-party sites (e.g. council or government sites). We are not responsible for the content, accuracy, or practices of those sites. Your use of them is at your own risk.

14. Disputes

If you have a concern or dispute, please contact us and we will try to resolve it in good faith. If we cannot resolve it, the dispute will be governed by the laws of New Zealand, and the courts of New Zealand (including the courts at Christchurch) will have non-exclusive jurisdiction.

15. Changes to these terms

We may update these terms from time to time. The “Last updated” date at the top will change when we do. We will post the new version on our website. Continued use of our website or services after a change indicates acceptance of the updated terms where the law allows.

Contact us

For questions about these terms or our services:

Garage Conversion Co., Christchurch, New Zealand.